A refurbished phone is a pre-owned device that has undergone full diagnostic testing, repair (if needed), deep cleaning, and sanitization to ensure it functions like new.

Every refurbished device sold by Mobile Direct includes a comprehensive 13-month seller warranty for complete peace of mind.

Devices are graded based on cosmetic appearance, ranging from Excellent (like new) to Fair/Broken (minor visible wear). Regardless of cosmetic grade, every device is 100% fully functional.

Yes, all devices undergo rigorous battery health checks using industry-leading software to ensure optimal battery longevity and performance.